Last updated: June 13th, 2025
Privacy Policy
Cosight Networks Corporation ("Cosight", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and telemedicine services (the "Service").
1. Information We Collect
- Personal Information: Name, email address, contact details.
- Health Information: Vital signs (heart rate, blood pressure, oxygen levels) and medical data.
- Device & Usage Data: IP address, browser type, operating system, and usage logs.
- Cookies & Tracking: Used to enhance your experience and analyze engagement.
2. How We Use Your Information
We use your information to:
- Provide and improve telemedicine and emergency services
- Communicate with you about your account or care
- Fulfill legal and regulatory requirements (HIPAA, GDPR, FDA)
- Perform analytics and product development using de-identified data
- Maintain security and service integrity
Legal bases under GDPR include:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., service improvements)
- Consent (e.g., non-essential cookies or marketing)
3. Cookies and Analytics
We use cookies to:
- Remember your settings and preferences
- Enable security and functionality
- Analyze traffic and user behavior
You may disable cookies in your browser, but some site functionality may be affected.
4. How We Share Your Information
We may share your data:
- With healthcare providers and emergency responders
- With trusted third-party vendors under strict confidentiality
- With regulators or as required by law
- With your explicit consent or direction
- In the event of a business transfer (merger, acquisition, etc.)
5. International Data Transfers
Your information may be stored or processed in other countries, including the U.S. and EEA. We use GDPR-compliant safeguards such as Standard Contractual Clauses and data protection agreements to protect international transfers.
6. Data Security
We apply industry-standard safeguards including:
- Encryption of sensitive data
- Access control and secure authentication
- Regular audits and vulnerability assessments
No system is entirely secure. If you suspect a data breach, contact us immediately.
7. Data Retention
We retain your information as long as necessary for:
- Providing services
- Legal compliance
- Dispute resolution
- Research (de-identified only)
Our retention periods comply with HIPAA, GDPR, and other applicable laws.
8. Your Rights & Choices
You may:
- Access, update, or delete your data
- Request a copy of your medical records
- Restrict or object to certain processing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, email us at: support@cosight.net
9. Children's Privacy
Our services are not intended for children under 16. In jurisdictions like the U.S., we also comply with COPPA for users under 13. If a minor has submitted personal data, contact us and we will delete it promptly.
10. Third-Party Services
Our site may contain links to third-party platforms. We are not responsible for their privacy practices and encourage reviewing their policies before providing data.
11. Changes to This Policy
We may revise this Privacy Policy periodically. Updates will be posted with a new "Last updated" date. Continued use of the Service means you accept the revised policy.