Policies & Agreements
In addition to the policies outline below, each customer of Cosight will be supplied with a Service Order containing an End User License Agreement (EULA) and other policies with regard to the purchase, connection of hardware and software, including relevant third-party license files. These files are also available on your cosight device and accompany any software you may download. Please contact support@cosight.net if you have any questions regarding our polices, agreements, Service Orders, or software licenses.
Privacy of Your Health Information.
Cosight hardware and software facilitates communications between users and medical professionals, to provide telemedicine and other health services. In the current version of the hardware and software, there is no storage of medical information beyond the immediate presentation of that information to the user and medical professional.
All information between the user and the medical professional they are consulting is encrypted using TLS (Transport Layer Security).
The operator of the website https://cosight.net does not have access to PHI (Private Health Information).
Privacy Policy
This Privacy Policy ("Policy") applies to the website cosight.net, also https://cosight.net, and the operators of the website cosight.net, the developer and seller of Cosight branded services, and governs data collection and usage of both the public website and private systems used to deliver Cosight branded services.
The website is a portal enabling telemedicine services and emergency healthcare services via proprietary hardware and the sales of such software and hardware site. By using the this website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
-First and last name
-Mailing address
-Email address
-Phone number
-Employer
-Job title
-medical information, as collected for the purposes of delivery real-time healthcare by registered professionals
If you purchase the products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The website may also collect anonymous demographic information, which is not unique to you, such as your:
-Age
-Gender
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services and we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
This website collects and uses your personal information in the following ways:
-to operate and deliver the services you have requested
-to provide you with information, products, or services that you request from us
-to provide you with notices about your account
-to carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
-to notify you about changes to our website or any products or services we offer or provide through it
-in any other way we may describe when you provide the information
-for any other purpose with your consent.
We may also use your personally identifiable information to inform you of other products or services available from the website.
Sharing Information with Third Parties
We do not sell, rent, or lease its customer lists to third parties.
We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services us, and they are required to maintain the confidentiality of your information.
We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the operator of the site; (b) protect and defend the rights or property of the operator of cosight.net; and/or (c) act under exigent circumstances to protect the personal safety of any person.
Automatically Collected Information
The website may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the website.
Use of Cookies
The website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with our site or purchase our services, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, your service may be impacted.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.
Cosight.net secures your personal information from unauthorized access, use, or disclosure. We use the TLS protocol for the communication of all user information.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
-Delete your personal information from our records; and
-Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
-Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
-Debug to identify and repair errors that impair existing intended functionality;
-Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
-Comply with the California Electronic Communications Privacy Act;
-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
-Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
-Comply with an existing legal obligation; or
-Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Cosight.net does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, the cosight.net may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from cosight.net, you may opt out of such communications by replying to any direct email communication from cosight.net with either a subject line, or first line, that contains the word 'Unsubscribe'.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted. We will select only those providers with security practices in place to meet United States Federal Government standards for handling healthcare data.
Changes to This Statement
We reserve the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our cosight.net, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
cosight.net
1361 Sunset Ave
Santa Monica, California 90405
Email Address:
Phone Number:
+1 (323) 929-2434
Effective as of February 27, 2024